Terms & Conditions

Nectafresh Agro Foods is a manufacturer and exporter of rice-based food ingredients serving customers across food, beverage, nutraceutical, pharmaceutical, animal nutrition and related industries.

Information provided on this website is primarily intended for business-to-business (B2B) and informational purposes.

You may use this website for lawful business and informational purposes, including:

• Learning about Nectafresh and our products
• Reviewing product applications and general technical information
• Downloading available brochures and product documents
• Submitting product or business enquiries
• Requesting quotations, samples or technical information
• Booking appointments or contacting our team

You agree not to use the website in any manner that could damage, disable, disrupt or interfere with the website, its security or its availability to other users.

You must not attempt to gain unauthorized access to any part of the website, server, system, database or network associated with Nectafresh.

Nectafresh makes reasonable efforts to provide accurate and up-to-date information regarding its products, including:

Product descriptions, applications, specifications, nutritional information, technical parameters, certifications, images, packaging information and other details displayed on the website are provided for general informational purposes.

Actual specifications may vary depending on product grade, batch, manufacturing requirements, customer requirements, destination market or applicable regulations.

Certain Nectafresh products may be available in organic and/or conventional grades.

The availability of a particular grade, certification, specification or product configuration may vary. References to certifications or product attributes on this website should not be interpreted as confirmation that every product or batch carries every certification displayed.

Please contact our team for current product-specific certification and documentation requirements.

Any information regarding product applications, formulations, functionality, recommended uses or suitability for industries such as bakery, confectionery, beverages, nutrition, pharmaceuticals or animal nutrition is provided for general guidance only.

Customers are responsible for conducting their own testing and determining whether a product is suitable for their particular formulation, manufacturing process, application, regulatory environment and intended use.

Nectafresh does not guarantee a specific result in a customer's finished formulation unless expressly agreed in writing.

Submitting a Request a Quote, Contact Us, Book an Appointment, Sample Request or other enquiry form does not create a binding commercial agreement between you and Nectafresh.

Any quotation provided by Nectafresh may be subject to conditions including:

• Product availability
• Minimum order quantity (MOQ)
• Product specifications
• Packaging requirements
• Order quantity
• Applicable taxes and duties
• Shipping and logistics
• Destination country
• Payment terms
• Currency and exchange conditions
• Incoterms, where applicable
• Validity period of the quotation

A commercial transaction becomes binding only when confirmed through appropriate written commercial documentation accepted by the relevant parties.

Where product samples are offered, their availability, quantity, packaging, shipping method, documentation and delivery terms are subject to approval by Nectafresh.

Samples are generally supplied for product evaluation and testing purposes.

A sample's performance does not by itself constitute a guarantee that all future commercial batches will produce identical results in every customer formulation or manufacturing environment.

Commercial orders may be governed by additional terms stated in quotations, purchase orders, proforma invoices, sales contracts, invoices or other agreed commercial documents.

Shipping schedules and delivery estimates may depend on manufacturing availability, order quantity, documentation, transportation, customs clearance, port conditions, regulatory requirements and other circumstances.

Food and ingredient regulations vary between countries and jurisdictions.

Customers, importers, distributors, manufacturers and other commercial users are responsible for confirming that the purchased product, intended application, labelling, claims, formulation, importation, distribution and use comply with the laws and regulatory requirements applicable in their respective markets.

Nectafresh may provide available product documentation to assist customers with their evaluation; however, such assistance does not replace the customer's own regulatory assessment.

Our website may display or refer to certifications, standards, quality systems or compliance credentials applicable to Nectafresh facilities, processes or specific products.

The scope and validity of certifications may change over time.

Customers requiring a specific certification should request the latest applicable certificate or supporting documentation from Nectafresh before placing an order or making certification-related claims.

The content available on this website, including text, graphics, photographs, product images, videos, documents, brochures, icons, logos, designs, page layouts and other materials, is owned by or licensed to Nectafresh unless otherwise stated.

Website content may be viewed and downloaded for legitimate personal or internal business reference purposes.

You may not reproduce, republish, distribute, modify, sell, commercially exploit or misrepresent our website content without prior written authorization from Nectafresh, except where permitted by applicable law.

The Nectafresh name, logo, branding, product presentation, website design, graphics and associated intellectual property are protected by applicable intellectual-property laws.

Nothing on this website grants any licence or right to use Nectafresh trademarks, logos, branding, copyrighted materials or other intellectual property without prior written permission.

The website may provide brochures, presentations, technical documents, product datasheets, certificates or other downloadable materials.

These materials are provided for informational and legitimate business purposes.

Users should confirm that they are referring to the latest available version before relying on technical or commercial information contained in a downloaded document.

Our website may contain links to third-party websites or platforms for convenience or additional information.

Nectafresh does not control these third-party websites and is not responsible for their content, availability, security, privacy practices, products or services.

Accessing third-party websites is at the user's discretion and subject to the terms and policies of those websites.

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

We may temporarily restrict, suspend, update or modify all or part of the website for maintenance, security, technical improvements or other operational reasons.

While reasonable efforts are made to maintain accurate information, the website and its content are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

Nectafresh does not warrant that all website content will always be complete, current, error-free or suitable for every user's specific purpose.

Product and technical information should be independently evaluated according to the user's intended application and applicable requirements.

To the extent permitted by applicable law, Nectafresh shall not be liable for indirect, incidental, consequential, special or similar losses arising from or related to:

• Use or inability to use this website
• Reliance on general website information
• Temporary website interruptions
• Third-party websites or services
• Unauthorized access beyond our reasonable control

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Personal information submitted through this website is handled in accordance with our Privacy Policy.

By submitting information through our website forms, you acknowledge that the information may be used to process your enquiry, communicate with you and provide requested business information or services.

Nectafresh may revise these Terms & Conditions periodically to reflect changes in our website, products, services, business practices or applicable requirements.

Updated Terms & Conditions will be published on this page with a revised "Last Updated" date.

If you have questions regarding these Terms & Conditions, please contact us.